Actually doing it

Part 3/4Ok now we already neutralize negative emotions, we are calmer, we know the end result we want, and ready to start a dialogue. It is time to actually doing it. There's no one way to have difficult conversation, but there's a model that we can use from part 3&4 of the course.State your purposePresent your observationsState a fact and avoid assumptionDon't sound judgemental or threateningSpeak...